Quiz: Communicating and Writing More Efficiently

Pass mark: 70%. You can retry as many times as you need.

1 Camille asks an assistant: "Reply to this email." The answer is polite but generic. What is the most effective improvement? Single answer Ask again with the same prompt until the result is better. State the purpose of the reply, the key facts, the tone and the length, and ask for two versions. Ask for a longer email so it contains more details. Send it as it is; generic emails are fine for suppliers.

2 Which instructions help an assistant produce faithful minutes from your notes? (several answers) Multiple answers possible "Use only the information in my notes." "Fill in any missing owners and deadlines so the table looks complete." "If an owner or a deadline is missing, write 'to be confirmed'." "Treat only the lines marked D as decisions."

3 Nadia wants to use a meeting transcription tool for a weekly team meeting. What is the most responsible approach? Single answer Record silently with a personal account so as not to disturb the meeting. Inform participants, check the organization's policy and the applicable rules, use an approved tool and decide how long the transcript is kept. Record only when the topic is sensitive, since those meetings matter most. Record everything and keep it indefinitely in case it is needed.

4 You must write a 10-page proposal for a client. Which approach best limits errors and keeps you in control? Single answer Ask for the whole proposal in one request and then fix whatever looks wrong. Ask the assistant to add statistics and references to make it convincing. Brief, choose an outline, draft each section from your own material, run a critical read-through and verify facts and sources. Write everything yourself; AI is not suitable for long documents.

5 Marc wants to send a Spanish translation of boiler safety instructions to a customer. What should he do? (several answers) Multiple answers possible Provide a glossary of technical terms and the exact meaning of each safety step Send the result directly because the translation reads fluently Ask for a back-translation and compare it with the original Have someone who reads Spanish well review it before sending